Effective Date: 1/1/26
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Welcome to https://www.goldencoastcleaningservices.com/ (the “Site”), operated by Golden Coast Cleaning Services Inc. (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of the Site and the cleaning services we provide. By accessing the Site or booking services, you agree to be bound by these Terms and Conditions.
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1. Services
Golden Coast Cleaning Services provides residential and commercial cleaning services as described on the Site or in written communications. All services are subject to availability, scheduling confirmation, and acceptance by the Company.
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We reserve the right to refuse service at our discretion, including cases involving unsafe conditions, unreasonable expectations, or failure to comply with these Terms.
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2. Service Requests and Scheduling
Service requests submitted through the Site, phone, or email do not guarantee availability. Appointments are confirmed only after acceptance by the Company.
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You are responsible for providing accurate information regarding service location, access instructions, and scope of work. Any changes to scheduled services must be communicated in advance.
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3. Pricing and Payment
Pricing is based on the information provided at the time of booking and the scope of services requested. Prices may change if conditions differ from what was disclosed or if additional services are requested.
Payment terms will be communicated prior to service. Payment is due as agreed and may be required before or immediately after service completion. Failure to submit payment may result in service suspension or cancellation.
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4. Cancellations and Rescheduling
Cancellation and rescheduling policies will be communicated at the time of booking. Late cancellations or no-shows may result in a fee.
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5. Client Responsibilities
Clients agree to:

• Provide safe access to the service location

• Secure pets during service visits

• Inform the Company of fragile, valuable, or sensitive items

• Disclose hazardous conditions or materials prior to service

 
The Company is not responsible for damage caused by normal wear and tear, pre-existing conditions, or undisclosed risks.
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6. Satisfaction and Claims
If you are dissatisfied with a service, you must notify us within a reasonable time after service completion so we can review the concern. Claims submitted outside this window may not be eligible for review.
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7. Website Use
You agree to use the Site for lawful purposes only. You may not attempt to interfere with Site functionality, access restricted areas, or use the Site in a way that could damage, disable, or impair its operation.
All Site content, including text, logos, images, and branding, is owned by or licensed to the Company and may not be copied, reproduced, or distributed without written permission.
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8. Third-Party Links
The Site may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, policies, or practices.
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9. Limitation of Liability
To the maximum extent permitted by law, Golden Coast Cleaning Services Inc. shall not be liable for indirect, incidental, special, or consequential damages arising out of your use of the Site or services.
Our total liability for any claim related to services shall not exceed the amount paid for the specific service giving rise to the claim.
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10. Indemnification
You agree to indemnify and hold harmless Golden Coast Cleaning Services Inc., its employees, contractors, and affiliates from claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Site or services.
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11. Governing Law
These Terms and Conditions are governed by the laws of the state in which the Company operates, without regard to conflict of law principles.
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12. Changes to These Terms
We may update these Terms and Conditions at any time. Updates will be posted on the Site with a revised effective date. Continued use of the Site or services constitutes acceptance of the updated Terms.
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13. Contact Information
For questions about these Terms and Conditions, please contact:

Golden Coast Cleaning Services Inc.
Email: goldencoastcleaningservices@gmail.com
Phone: 1-800-909-9649